Quick Step Flooring Guarantee

Essential Aspects of Quick-Step Flooring Guarantee

Quick-Step Flooring offers an extensive warranty program to ensure the quality and durability of its products. Understanding the key aspects of this guarantee is crucial for homeowners and contractors alike.

Comprehensive Coverage

Quick-Step's warranty covers a wide range of potential issues, including:

Wear and tear
Fading
Staining
Moisture damage
Installation defects

The duration of coverage varies depending on the specific product and installation type.

Warranty Period

Quick-Step offers a standard warranty period of 25 years on most of its products. However, the duration may vary based on the product line and installation method. It's important to check the specific product specifications for the applicable warranty period.

Limitations and Exclusions

While the Quick-Step warranty is comprehensive, it does have certain limitations and exclusions. These may include:

Damage caused by improper installation or maintenance
Damage resulting from natural disasters
Damage caused by chemical or abrasive cleaners
Color variation or pattern variations within the product

Claims Process

Filing a claim under the Quick-Step warranty is a straightforward process. Typically, homeowners or contractors should contact their local Quick-Step dealer or distributor. The claim will be assessed, and a solution will be provided if the damage is covered by the warranty.

Importance of Proper Installation

It's important to note that the Quick-Step warranty is only valid when the flooring is installed by a Quick-Step-certified professional. Improper installation can void the warranty and lead to performance issues.

Peace of Mind

Quick-Step's comprehensive warranty provides homeowners and contractors with peace of mind. It ensures the quality of the flooring and protects against potential unforeseen issues. By understanding the essential aspects of the guarantee, homeowners can make informed decisions and confidently invest in Quick-Step flooring.