Armstrong Engineered Wood Flooring Warranty

Armstrong Engineered Wood Flooring Warranty: Essential Aspects to Know

Armstrong Engineered Wood Flooring is renowned for its durability and aesthetic appeal. To provide peace of mind, Armstrong offers a comprehensive warranty that covers various aspects of its engineered wood flooring products. Understanding the essential aspects of this warranty is crucial for homeowners and professionals alike.

Warranty Coverage

Armstrong's Engineered Wood Flooring Warranty covers the following:

Structural integrity (against defects in material and construction)
Wear-through resistance (for the specified wear layer thickness)
Fade and stain resistance (for both finish and wood)
Moisture resistance (for specific moisture-resistant products)

Warranty Period

The warranty period varies based on the product line:

PrimeGuard Select™: 30 years residential / 10 years commercial
PrimeGuard+™: 25 years residential / 5 years commercial
DuraGuard+™: 20 years residential / 5 years commercial
MoistureShield™: 25 years residential / 5 years commercial

Warranty Exclusions

The warranty does not cover the following:

Damage caused by improper installation, maintenance, or abuse
Damage caused by moisture, spills, or floods
Normal wear and tear, dents, or scratches
Fading or discoloration due to sunlight exposure

Claim Procedure

To file a warranty claim, it is essential to contact Armstrong directly. The company will request a description of the issue, photos of the damaged area, and proof of purchase. After reviewing the claim, Armstrong will determine whether the issue is covered by the warranty.

Replacement or Repair

If a claim is approved, Armstrong will provide a replacement product or repair the existing flooring. The company reserves the right to determine the appropriate course of action based on the nature of the issue.

Understanding the Warranty

It is crucial to read and understand the Armstrong Engineered Wood Flooring Warranty thoroughly. Familiarize yourself with the coverage, exclusions, warranty period, and claim procedure to ensure a hassle-free warranty experience. By adhering to the recommended maintenance and installation guidelines, you can maximize the lifespan of your Armstrong engineered wood flooring and enjoy the peace of mind provided by the comprehensive warranty.