Armstrong Engineered Flooring Warranty

Armstrong Engineered Flooring Warranty: Essential Aspects for Informed Decisions

Armstrong Flooring stands behind the quality and durability of its engineered flooring products with a comprehensive warranty. Understanding the warranty's key aspects can provide valuable peace of mind and guide your flooring decisions effectively.

Coverage: What's Included and Excluded

The Armstrong Engineered Flooring Warranty covers defects in materials and workmanship, including:

Wear-through of the finish
Moisture damage caused by hydrostatic pressure
Structural integrity issues

It's important to note that the warranty excludes damage caused by improper installation, maintenance, or external factors such as extreme moisture or temperature.

Duration: Extending the Life of Your Floor

The warranty period varies depending on the flooring collection and type. For residential installations, the warranty typically ranges from 25 to 50 years. Commercial warranties may have shorter durations. By choosing a longer-lasting warranty, you can ensure your flooring investment remains protected for years to come.

Pro Rata Coverage: Gradual Wear and Tear

Most Armstrong Engineered Flooring warranties feature pro rata coverage. This means that the warranty's coverage gradually diminishes over time, starting from the date of purchase. For example, if your flooring is warranted for 25 years with pro rata coverage, you may receive a higher percentage of coverage during the early years, which decreases as the flooring ages.

Maintenance Requirements: Preserving Your Warranty

To maintain the validity of your warranty, it's essential to follow Armstrong's recommended maintenance guidelines. This includes:

Cleaning the flooring regularly with appropriate cleaning products
Protecting against spills and moisture
Inspecting the flooring periodically for any signs of damage

By adhering to these guidelines, you can extend the lifespan of your flooring and maximize your warranty coverage.

Filing a Claim: A Step-by-Step Guide

In the event of a covered issue, it's important to file a claim promptly. To initiate the process:

Contact Armstrong's Customer Service department
Provide your warranty information and a description of the issue
Submit photos or videos documenting the damage

Once your claim is reviewed, Armstrong will either repair or replace the damaged flooring as per the warranty terms.

By understanding the essential aspects of Armstrong Engineered Flooring Warranty, you can make informed decisions that safeguard your investment and ensure the longevity of your beautiful flooring.